WHAT IS IN AN EL WORLD PROTEIN BAR?
Every bar is built around four ingredients that earn their place: blueberries for bright, real flavor, bovine collagen to support skin, joints and overall health, a clean whey protein blend to satisfy hunger, and almond butter for a smooth texture and natural staying power. Each bar gives you 13g of protein, 140 calories, 7g of fiber and 0g of added sugar. The full ingredient list and nutrition panel are on the product page and on every wrapper.
DOES THE BAR CONTAIN ALLERGENS?
Yes. Our bars contain tree nuts (almonds) and milk. If you have an allergy to either of those, this bar is not suitable for you. Please always read the wrapper before eating.
HOW MANY BARS COME IN A BOX?
Each box contains 8 bars, and each bar is 1.41 oz (40g). One box is designed to cover a working week and a little more.
WHAT IS THE DIFFERENCE BETWEEN A ONE-TIME BOX AND A SUBSCRIPTION?
A one-time box is a single purchase, shipped once. The monthly subscription sends you a box automatically every month at a lower price per box, so your routine never runs out. You can pause, skip, change or cancel your subscription at any time.
HOW DO I CANCEL OR CHANGE MY SUBSCRIPTION?
You can manage your subscription from your account, or simply email us at support@elworld.shop and we will take care of it for you. Changes apply to your next scheduled order, so please let us know before your renewal date. There is no cancellation fee and no minimum number of orders.
WHEN WILL MY ORDER SHIP?
Orders are processed within 1 to 2 business days, excluding weekends and holidays. You will receive an email with tracking as soon as your box is on its way.
HOW LONG DOES DELIVERY TAKE?
Once shipped, most orders arrive within 3 to 7 business days inside the United States, depending on where you are. Delivery estimates come from the carrier and can occasionally be affected by weather or holiday volume.
HOW CAN I TRACK MY ORDER?
Your shipping confirmation email contains your tracking number. If it has not updated a few business days after shipping, email us at support@elworld.shop with your order number and we will chase it up for you.
MY TRACKING SAYS DELIVERED BUT I DO NOT HAVE MY ORDER. WHAT NOW?
Please check with anyone else at your address and with your local carrier first, since packages are often left in a safe place or with a neighbour. If it still has not appeared, contact us at support@elworld.shop and we will help you sort it out.
CAN I CHANGE MY SHIPPING ADDRESS AFTER ORDERING?
Email us at support@elworld.shop as soon as you can with your name and order number. We pack quickly, so we cannot promise it, but if your order has not shipped yet we will correct it for you.
CAN I RETURN MY ORDER?
Because this is a food product, we cannot accept returns on opened boxes or bars. Unopened boxes in original condition can be returned within 30 days of delivery for a refund of the product price, as long as you contact us first at support@elworld.shop to start the return.
WHAT IF MY ORDER ARRIVES DAMAGED OR INCORRECT?
Contact us at support@elworld.shop within 30 days of delivery with your order number and a photo. We will replace the affected items or refund them in full, whichever you prefer, and you will not need to ship anything back.
HOW SHOULD I STORE MY BARS?
Keep them in a cool, dry place out of direct sunlight. In hot weather the almond butter can soften slightly in transit, which is completely normal. Let the bar cool down and the texture comes right back.
HOW QUICKLY WILL YOU ANSWER MY MESSAGE?
We answer messages in the order they arrive and will reply within 24 hours. You can reach us any time at support@elworld.shop.
